![]() ![]() I have made a purchase but do not see Crystals deposited. Over the next week after the purchase, you will get 8 such shipments, with a total payout of 600 crystals. You need to move your Transport ship to these planets, load the shipment and deliver it to its destination to get the crystals. Planets that receive this shipment will glow green. The crystal shipments pack creates one shipment worth 75 crystals per day. ![]() I purchased the CRYSTAL SHIPMENTS pack but did not get the 600 crystals Please provide the name and level of the new game you wrote from, and that you are ok with it being overwritten by your old game. You need to confirm that you are aware the game you wrote from will be lost. If you've never made a purchase, you can provide the exact date and time you last accessed the lost game. The best proof is an email receipt from an app store for a purchase made in the lost game. You will need to provide proof of ownership for the lost game. There's no guarantee we will be able to locate your lost game without exact name. If you are not sure about the exact name, you can provide other in-game information like Corporation, Star ID, diplomatic partner etc. DO NOT mention emails or other personal information - it will not help locate your lost game. ![]() If you have a screenshot from the old game, please attach it. Exact in game name (including capitalization/special characters) and level *for the lost game* (NOT the new game you wrote from). On the support email, enter "Lost my game", then provide the following information: On the web page that opens up, click Contact us at the bottom.Ĥ. From within the new game, select Settings at the bottom right, then Help&Support. Make sure you've signed in to GameCenter or Google Play in the new game, as described above (Steam players can skip this step).ģ. Please note we cannot generally support more than one games per player.Ģ. We will be replacing this game with your lost one. You'll see the new game that was created. Our support can help, but we need detailed information and proof of ownership for the lost game. If the above step did not help, it's possible your old account is not reachable any more. This binding is automatic - there's no way to sign in or out on Steam. On Steam, your game is saved automatically to your Steam account. Select the same Google account you originally used in your old Hades' Star game. From within the game, select Settings on the bottom right, then Sign in at the top. On Android, your game is saved to your Google Play account. Open the iOS Settings app, scroll down to GameCenter, and sign in to the account your originally used when launching Hades' Star. On iOS, your game is saved to your GameCenter account. ![]() If you had signed in when you originally started playing Hades' Star, you do not need to have the original device. The first thing to do if you cannot access your old game is to sign in to that account, from any device you have available. Your game progress is usually saved with your device-specific account on each platform. If you are having a problem in game, please check first if your issue is addressed in the sections below: I lost my progress / Game restarted from the beginning on new device ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |